| Item | Details |
|---|---|
| Store Name | BIUDA |
| Business Name | MOONHCOMPANY |
| Responsible Person | MOONYOUNG HWANG |
| Business Address |
201-E392 Ho, 755-27, Gobong-ro, Paju-si, Gyeonggi-do, Republic of Korea 10911
|
| Phone Number | +82-10-2164-0337 *We recommend contacting us via email for faster response. |
| Email Address | biudausofficial@gmail.com |
| URL | https://biuda.shop |
| Product Prices | Displayed on each product page (tax included) |
| Additional Fees | Shipping: Free worldwide (express shipping) / Bank transfer fees: Customer's responsibility / Customs duties and import taxes, if applicable, are the customer's responsibility. |
| Accepted Payment Methods | Credit Card (Visa / Mastercard / American Express / JCB), PayPal, Google Pay, Shop Pay |
| Payment Timing | Credit Card: Charged at the time of order / PayPal: Charged at the time of order |
| Delivery Timeline | 2–4 business days after order confirmation (international express shipping) / Delivery times may vary depending on stock availability and destination. |
| Returns & Exchanges | Returns are accepted within 30 days of delivery, provided the item is unworn and in its original packaging. Please contact us via email before returning any item. / Return shipping costs for customer-initiated returns are the customer's responsibility. |
| Defective Products | If a product arrives damaged or defective, please contact us via email within 7 days of delivery. We will arrange a replacement or full refund at no additional cost. |
| Refund Method | Refunds will be processed via the original payment method after the returned item is received and inspected. Please allow up to 14 business days for the refund to appear. |
| Order Cancellation | Orders may be cancelled via email before shipment. Once shipped, cancellations will be treated as returns. |

